Bug report: Third player unable to join our campaign

Hello,

I would like to report an issue preventing a third player from joining our shared campaign.

One of the players in our previous group stopped playing with us, so I deleted the entire campaign and created a new one. I created my character in the new campaign, and the second player joined successfully and created their character as well.

However, when we tried to add the third player, they were unable to join or start the campaign. We tried:

• repeating the invitation and joining process,

• using a different web browser,

• restarting the browser and device,

• attempting the entire joining process again.

Unfortunately, none of these steps worked. The third player can only create and start a solo game, but they do not want to play solo—we only want to play together as a group of three.

I have an active paid Starter subscription, and I would like all three of us to be able to play in the same campaign.

Could you please advise us on how to resolve this issue? If you need our account names, the campaign link or ID, screenshots, the approximate times of our attempts, or any other technical information to investigate the problem, I will be happy to provide it.

Thank you for your help.

Best regards,
Vladimír